Skip to main content
Lifetime Movie Club Help Center home page
Contact Us
  1. Lifetime Movie Club
  2. Troubleshooting

Troubleshooting

  • How can I contact Lifetime Movie Club's Customer Support team?
  • Lifetime Movie Club videos won't play. What should I do?
  • I’m having trouble signing in to Lifetime Movie Club. What should I do?
  • Why does my video get blurry or pixelated sometimes?
  • Why does my video freeze up from time to time?
  • I cannot cast at all from the app to my television and/or the Chromecast icon is missing when I try to watch Lifetime Movie Club.
  • The Chromecast player controls aren’t working on my device.
  • I’m having trouble with Chromecast and I can't find the help I need here.
  • I'm having trouble with my activation code. What should I do?
  • I lost, cannot find or never set up my Roku pin.
  • I know I downloaded a movie to watch, but now I don’t see it in ‘My Movies.’ Where did it go?
  • I am having trouble with a download. What can I do to fix it?
  • There’s an exclamation point in red on my ‘My Movies’ tab. What does it mean?
  • What does ‘Always use the downloaded version when playing video’ mean?
Lifetime Movie Club Home  |  Contact Us
A&E Television Networks, LLC
235 E 45th Street, New York, NY 10017

© A&E Television Networks, LLC. All Rights Reserved.