Troubleshooting
- How can I contact Lifetime Movie Club's Customer Support team?
- Lifetime Movie Club videos won't play. What should I do?
- I’m having trouble signing in to Lifetime Movie Club. What should I do?
- Why does my video get blurry or pixelated sometimes?
- Why does my video freeze up from time to time?
- I cannot cast at all from the app to my television and/or the Chromecast icon is missing when I try to watch Lifetime Movie Club.
- The Chromecast player controls aren’t working on my device.
- I’m having trouble with Chromecast and I can't find the help I need here.
- I'm having trouble with my activation code. What should I do?
- I lost, cannot find or never set up my Roku pin.
- I know I downloaded a movie to watch, but now I don’t see it in ‘My Movies.’ Where did it go?
- I am having trouble with a download. What can I do to fix it?
- There’s an exclamation point in red on my ‘My Movies’ tab. What does it mean?
- What does ‘Always use the downloaded version when playing video’ mean?